Privacy Policy

TenderBroadcast ("we", "us", or "our") operates the website tenderbroadcast.com and related mobile applications. We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, and share information when you use our platform.

By accessing or using TenderBroadcast, you agree to this Privacy Policy. If you do not agree, please do not use our services.

2.1 Information You Provide

• Account registration details: name, email address, phone number, and password.
• Business information: company name, GSTIN, and business category (optional).
• Payment details: processed securely through our payment gateway; we do not store card numbers.
• Support communications: messages you send to our customer support team.

2.2 Information Collected Automatically

• Usage data: pages visited, searches performed, filters applied, tenders viewed, and documents downloaded.
• Device information: IP address, browser type, operating system, and device identifiers.
• Cookies and tracking technologies (see our Cookie Policy).

We use the information we collect to:

• Create and manage your account and subscriptions.
• Personalise your tender search results and recommendations.
• Send alert notifications (Email, SMS, WhatsApp) based on your preferences.
• Process payments and prevent fraud.
• Improve our platform features and fix bugs.
• Comply with applicable Indian laws and regulations.
• Send service-related communications (e.g., password resets, billing invoices).

We do not sell your personal data. We may share your information with:

• Service providers: Cloud hosting (Microsoft Azure), payment gateways (Razorpay), SMS/WhatsApp providers, and analytics tools — only to the extent necessary to provide our services.
• Legal authorities: When required by Indian law, court order, or to protect the rights and safety of our users.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

We retain your personal data for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymise your personal data within 30 days, except where we are required to retain it by law.

Under the Digital Personal Data Protection Act, 2023 (DPDPA) and other applicable Indian laws, you have the right to:

• Access a summary of your personal data we hold.
• Correct inaccurate or incomplete personal data.
• Request erasure of your personal data.
• Withdraw consent for processing where consent is the legal basis.
• Nominate a person to exercise your rights on your behalf.

To exercise these rights, email us at privacy@tenderbroadcast.com.

We implement industry-standard security measures including TLS encryption in transit, AES-256 encryption at rest, regular security audits, and role-based access controls. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

TenderBroadcast is not intended for users under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal information, contact us and we will delete it promptly.

Our platform may contain links to government portals (CPPP, GEM, state e-procurement sites) and other third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies separately.

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top. For material changes, we will notify registered users via email. Continued use of the platform after changes constitutes acceptance of the revised policy.

For privacy-related queries or complaints, contact our Data Protection Officer: